1. Sales CRM (Client Relationship Management) is an enterprise software that organizes client's contacts and manages lead pipelines. It centralizes all the information for the sales team to one system that will keep track of everything. Sales CRM could help organizations to improve their sales process, sales forecasting, pipeline sales, achieve business milestones, organize documents and more.

Some Functions of Lead Management Software

- Add Clients and Prospects to the CRM,

- Update Clients to several stages (Hot leads, Cold Leads, Rejected Leads, Converted Leads etc),

- Generate & Send Quotations to updated leads,

- Update Notes, email log, call log, 

- Get Summary and Activity of each Leads,

- Get reminder of followup dates, meeting dates on Dashboard and via email

- Filter leads on Date wise, Employees wise, Status wise

2. Order Management System:

Order Management System allows your sales staff to perform the following activities:

- Onboard New Retailers through mobile app
- Place New Orders directly through app
- Track Live Map view of Field Force Staff
- Check in & Check out log of each visited outlet
- Maintain central database of retailers and notify them with new schemes
- View Dispatch history, New Sales Report
- Manage Party wise Outstanding dues and Credit Limit